Door Supervisor (11/2023)

Door Supervisor Job 

By Farnek Services LTD on 01/11/2023

• Job Type: Part-Time
• Working Hours: 37.50 Hours Per Week
• Salary: £11.50 to £12 Per Hour
• Location: Kent, UK

Company Overview

Farnek Services Ltd specializes in the provision of integrated security and customer services within the most demanding environments. Applying our unique concept, Farnek works with a wide variety of organization types, including major public attractions, leisure, cinemas, pubs and clubs, and restaurants. During this time, we have considered ourselves privileged to serve in such a fluid and dynamic field.

We are currently recruiting for Door Supervisors to work in our prestigious company.

Job Responsibilities

1. Verify patrons' age and identity to comply with legal restrictions.
2. Prevent entry of banned or suspicious individuals.
3. Control venue entry and exit flow.
4. Manage crowd size to prevent overcapacity.
5. Ensure patron safety by monitoring behavior and intervening in dangerous situations.
6. Provide emergency assistance, including evacuations and first aid.
7. Handle disputes and altercations calmly and professionally.
8. Eject unruly or violent individuals from the premises.
9. Monitor patrons and activities for potential security threats.
10. Use surveillance equipment to monitor venue areas.
11. Report to management or law enforcement as needed.
12. Report all incidents to the CCTV department and cooperate with Site Management and Police.
13. Inform the site manager at the end of the shift and hand over all items.
14. Maintain and document company inventory records, including Hi vests, body-cams, shirts, hats, and other items, and share with Supervisor/Manager.
15. Update and document company asset status, submitting to Supervisor/Manager.
16. Document and report the security status of client premises, investigate incidents, and submit reports to Supervisor/Manager.

Requirements:

1. Strong communication and interpersonal skills.
2. Ability to remain calm and composed under pressure.
3. Physical fitness and the ability to stand or walk for extended periods.
4. Knowledge of relevant laws, regulations, and procedures pertaining to security and crowd management.
5. First Aid Certification

Qualifications:

1. SIA License
2. First Aid Certificate
3. Higher Education (optional)

Skills:

- Security and Surveillance Skills
- Customer Service Skills
- Conflict Management
- Communication Skills
- Problem-Solving Skills
- Physical Fitness
- Knowledge of UK Law and Regulations
- First Aid Skills
- Teamwork
- Technical Skills
- Personal Integrity and Reliability
- Attention to Detail

Experience:
At least one year of prior experience in a related field or a similar role.

Working Conditions:

• Variable shifts, including evenings, weekends, and holidays.
• Exposure to loud noise and potentially volatile situations.
• May require standing or walking for extended periods.